http://supportcentre.hetzner.co.za/rssfeed/network_notices.xmlUpdates regarding Hetzner's networkFri, 27 Jan 2012 11:08:12 +0200Fri, 27 Jan 2012 11:08:12 +0200http://www.rssboard.org/rss-specificationhttp://www.hetzner.co.za/helpcentre/index.php/network-notices/2301Start Date2012-01-27 09:00:00 SASTResolved DateTBAStatusattendingTypeOutgoing Mail : www83.cpt1.host-h.netPoint of impact196.7.147.60Symptoms experiencedCustomers with email hosted on the shared web hosting server: www83.cpt1.host-h.net (196.7.147.60) may experience difficulty sending email.Cause of problemBlacklisted IP at spam authorityEstimated time of repairTBAAdditional informationThe shared hosting server is listed with a blacklist authority. A temporary workaround is to use your ISP's outgoing mail server. Click here for a list of alternative SMTP servers.AttendingHetzner Engineers]]>http://www.hetzner.co.za/helpcentre/index.php/network-notices/2301http://www.hetzner.co.za/helpcentre/index.php/network-notices/2293Start Date2012-01-26 11:00:00 SASTResolved Date2012-01-26 19:45:00 SASTStatusresolvedTypeIMAP Unavailable : www5.jnb2.host-h.netPoint of impact41.203.18.5Symptoms experiencedCustomers will not be able to access email through IMAP on www5.jnb2.host-h.net (41.203.18.5) during the investigation window.Cause of problemFile system check requiredEstimated time of repair8h 45 minsAdditional informationAttendingHetzner Engineers]]>http://www.hetzner.co.za/helpcentre/index.php/network-notices/2293http://www.hetzner.co.za/helpcentre/index.php/network-notices/2299Start Date2012-01-26 17:00:00 SASTResolved Date2012-01-26 19:45:00 SASTStatusresolvedTypeEmergency Maintenance: www5.jnb2.host-h.netPoint of impact41.203.18.5Symptoms experiencedCustomers will not be able to access email or websites hosted on www5.jnb2.host-h.net (41.203.18.5) during the investigation window. UPDATE: Our engineers are still investigating. Clients will experience intermittent access to email and websites hosted on the server.Cause of problemHardware swap and file system checkEstimated time of repair1h 45 minsAdditional informationAttendingHetzner Engineers]]>http://www.hetzner.co.za/helpcentre/index.php/network-notices/2299http://www.hetzner.co.za/helpcentre/index.php/network-notices/2295Start Date2012-01-26 17:00:00 SASTResolved Date2012-01-26 17:15:00 SASTStatusresolvedTypeEmergency Maintenance: www63.jnb2.host-h.netPoint of impact41.203.18.63Symptoms experiencedCustomers will not be able to access websites and email hosted on www63.jnb2.host-h.net (41.203.18.63) during the maintenance window.Cause of problemHard Drive upgradeEstimated time of repair15 minutesAdditional informationAttendingHetzner Engineers]]>http://www.hetzner.co.za/helpcentre/index.php/network-notices/2295http://www.hetzner.co.za/helpcentre/index.php/network-notices/2297Start Date2012-01-26 11:30:00 SASTResolved Date2012-01-26 11:55:00 SASTStatusresolvedTypeUnreachable Server: www86.jnb2.host-h.netPoint of impact41.203.18.88Symptoms experiencedCustomers will not be able to access websites and email hosted on www86.jnb2.host-h.net (41.203.18.88) during the investigation window.Cause of problemFaulty Power SupplyEstimated time of repair25 minutesAdditional informationAttendingHetzner Engineers]]>http://www.hetzner.co.za/helpcentre/index.php/network-notices/2297http://www.hetzner.co.za/helpcentre/index.php/network-notices/2291Start Date2012-01-23 20:00:00 SASTResolved Date2012-01-23 20:25:00 SASTStatusresolvedTypePlanned Maintenance: Hetzner Phone SystemPoint of impactContact CentreSymptoms experiencedDuring the maintenance period, the number '+27 21 970 2000' will not function, but '0861 0861 08' will be available. Clients may experience intermittent problems when calling our contact centre. If you need to reach us urgently and you are unable to do so telephonically, please send a mail to support@hetzner.co.za with the subject: 'URGENT'.Cause of problemPlanned MaintenanceEstimated time of repair25minsAdditional informationAttendingHetzner Engineers]]>http://www.hetzner.co.za/helpcentre/index.php/network-notices/2291http://www.hetzner.co.za/helpcentre/index.php/network-notices/2289Start Date2012-01-23 12:30:00 SASTResolved Date2012-01-23 12:45:00 SASTStatusresolvedTypeEmergency Maintenance: www73.cpt1.host-h.netPoint of impact196.40.97.176Symptoms experiencedCustomers will not be able to access websites and email hosted on www73.cpt1.host-h.net (196.40.97.176) during the maintenance window.Cause of problemHard Drive replacementEstimated time of repair15 minutesAdditional informationAttendingHetzner Engineers]]>http://www.hetzner.co.za/helpcentre/index.php/network-notices/2289http://www.hetzner.co.za/helpcentre/index.php/network-notices/2287Start Date2012-01-22 16:30:00Resolved Date2012-01-22 16:50:00StatusresolvedTypeUnreachable Server : www122.nur4.host-h.netPoint of impact78.46.7.56Symptoms experiencedCustomers will not be able to access websites and email hosted on www122.nur4.host-h.net (78.46.7.56).Cause of problemTBAEstimated time of repairTBAAdditional informationAttendingHetzner Engineers]]>http://www.hetzner.co.za/helpcentre/index.php/network-notices/2287http://www.hetzner.co.za/helpcentre/index.php/network-notices/2285Start Date2012-01-20 19:40:29Resolved Date2012-01-20 20:15:29StatusresolvedTypeUnreachable Server : www12.flk1.host-h.netPoint of impact188.40.1.50Symptoms experiencedCustomers will not be able to access websites and email hosted on www12.flk1.host-h.net (188.40.1.50).Cause of problemTBAEstimated time of repair1 hourAdditional informationAttendingHetzner Engineers]]>http://www.hetzner.co.za/helpcentre/index.php/network-notices/2285http://www.hetzner.co.za/helpcentre/index.php/network-notices/2281Start Date2012-01-20 09:00:00 SASTResolved Date2012-01-20 09:15:00 SASTStatusresolvedTypeEmergency Maintenance: www30.jnb2.host-h.netPoint of impact41.203.18.30Symptoms experiencedCustomers will not be able to access websites and email hosted on www30.jnb2.host-h.net (41.203.18.30) during the maintenance window.Cause of problemHard Drive upgradeEstimated time of repair15 MinutesAdditional informationAttendingHetzner Engineers]]>http://www.hetzner.co.za/helpcentre/index.php/network-notices/2281http://www.hetzner.co.za/helpcentre/index.php/network-notices/2283Start Date2012-01-20 09:00:00 SASTResolved Date2012-01-20 09:15:00 SASTStatusresolvedTypeEmergency Maintenance: www50.jnb2.host-h.netPoint of impact41.203.18.50Symptoms experiencedCustomers will not be able to access websites and email hosted on www50.jnb2.host-h.net (41.203.18.50) during the maintenance window.Cause of problemHard Drive upgradeEstimated time of repair15 minutesAdditional informationAttendingHetzner Engineers]]>http://www.hetzner.co.za/helpcentre/index.php/network-notices/2283